WhatsApp CRM for small businesses that run ads
Bridge answers every WhatsApp enquiry with a tap-button bot, hands the real leads to your team, and tracks each one through to a paid sale.
You'll chat with a sample dental clinic. A person from our team replies.
Runs on Meta's official WhatsApp Cloud API.
Your ads bring in more WhatsApp messages than your front desk can answer
Meta ads, click-to-WhatsApp buttons and printed QR codes all land in the same chat. Real leads wait behind everything else. Bridge sorts them before your team opens the chat.
From first message to paid sale
The bot collects the basics
It replies with tappable options: which service, how soon, and the customer's name.
Your team gets the real leads
Handed-off conversations land in Incoming, with urgent and complete leads first.
Staff reply from Bridge
Replies go out on WhatsApp. When the 24-hour window has closed, Bridge tells staff to call instead.
Leads become tracked deals
Convert to lead, move it through your pipeline, and record the amount paid when it's won.
What Bridge does
Incoming queue
Priority badges put urgent and complete leads first.
A bot you can reword
Edit every question and option in your customers' language. It works on taps and never guesses from free text.
A person is one word away
Customers who type "agent", send a voice note, or get stuck three times go straight to your team.
A shared queue
Assign conversations, filter by Mine, Unassigned or All, and insert saved replies.
Pipeline, funnel and revenue
Move deals through your stages, see drop-off across the funnel, and record what each won deal paid.
Your WhatsApp link and QR code
Copy your chat link with pre-filled text, or download a QR code for posters.
Built on Meta's official WhatsApp Cloud API
Bridge connects directly to Meta's WhatsApp Cloud API, with no BSP in between. Your business keeps its own WhatsApp Business Account and can connect a new number. You can bring your existing WhatsApp number. You remove it from the WhatsApp Business app on your phone first, and it moves to Bridge.
Your customers see your business, not Bridge
The bot speaks in your words, from your own number. Bridge's name appears only on your team's dashboard.
Set up for your industry
Every trade gets the bot's options and messages in its own words. Dental clinics, real estate agencies and used-car dealers also get their own pipeline stages. Bridge was built first with a dental clinic in Kerala, India.
Dental clinics
Emergencies first, patients tracked to treatment.
Real estate
From enquiry to viewing to offer.
Used-car dealers
From enquiry to test drive to reservation.
Study abroad consultants
From enquiry to counselling session to sign-up.
Travel agencies
From enquiry to quote to booked trip.
Clinics
Skin, physio, eye and Ayurveda, urgent cases first.
Common questions
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What is Bridge AI?
Bridge AI is a WhatsApp CRM for small businesses that run ads.
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Who is Bridge for?
Small consumer-facing businesses that advertise and get more WhatsApp enquiries than their front desk can handle.
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Is Bridge a chatbot?
Bridge includes a scripted intake bot that offers tappable options and asks for a name.
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Which industries does Bridge support?
Bridge has ready-made setups for dental clinics, real estate agencies and used-car dealers, and works for other service businesses.
See Bridge on a demo
Bridge's team sets up your workspace and helps you connect your WhatsApp number.